Shipping policy
At Maiveny, we are committed to providing an exceptional shopping experience for our customers, including clear and straightforward shipping policies. We offer free shipping on all orders to the United States.
Shipping Locations
This shipping policy applies to orders shipped to the United States.
Delivery Times
Below are the estimated delivery times for all packages:
- Order cutoff time: 5:00 PM (EST). Orders placed after this time will be processed the next business day.
- Order handling time: 1 to 2 business days (Monday to Friday).
- Transit time: 6 to 8 business days (Monday to Friday).
- Estimated delivery time: 7 to 10 business days.
Carrier Services
We partner with the following reliable carriers:
- USPS
- UPS
- FedEx
Shipping Costs
Free Shipping: All orders to the United States qualify for free shipping, with no minimum order requirement.
Delivery Issues
If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.
Tracking Your Order
Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package's journey on our Order Tracking page.
Questions?
Visit our FAQs page or contact our customer services. Frequently Asked Questions
Contact Information
Store Name: Maiveny
Company Name: COZY COMMERCE LLC
Return & Corporate Address: 30 N GOULD ST STE N, SHERIDAN, WY 82801
Serving customers in: United States
Email: support@maiveny.com
Phone: +1 (201) 479-9322
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)
We do our best to reply to your e-mail within 1–2 business days.